May 16th, 2012
The American Customer Satisfaction Index (ACSI) has ranked DISH Network number one for customer experience in their report published May 16th, 2012.
ASCI measures customer evaluations nationally and publishes yearly indexes ranking more than 225 companies and government agencies in 47 industries. Companies and agencies are ranked based on customer feedback and evaluations of the quality of products and services available to household consumers in the United States.
The ASCI survey placed DISH Network at number one for customer experience, including overall value, customer satisfaction and customer loyalty. DISH was above its main pay-TV competitor DirecTV, as well as Comcast, Time Warner and Charter in overall customer satisfaction. Dish Network also led the cable and satellite industry in call center and website satisfaction.
“Customer satisfaction has been a big focus for Dish,” Dish Network CCO Bernie Han said in a statement. “We’re pleased to see that our efforts to deliver a best-in-class service experience are being recognized by our customers, but we know that we have a lot more room to improve.”
Categories: DISH & TV news
October 5th, 2011
The Heartland Package focuses on faith, family values and the rural lifestyle. For an affordable $5/month you can enjoy truly family-friendly channels.
GMC: gmc is America’s Favorite channel for uplifting entertainment including original movies, dramas, comedies and inspiring music. It’s the television destination where viewers go to be entertained, inspired and to feel good about the family values they cherish. gmc is UPLIFTING ENTERTAINMENT. Available on channel 188.
Hallmark: From one of the most trusted brands, Hallmark Channel delivers extraordinary original movies and award-winning entertainment you won’t find anywhere else. Hallmark Channel is committed to high-quality entertainment characterized by cinematic excellence and strong stories that are relevant to viewers and their lives. Available on channel 185.
Hallmark Movie Channel: Hallmark Movie Channel delivers an entertaining, family-friendly movie experience with movies from a television legacy that includes top-rated movies and miniseries that represent the quality viewers expect from Hallmark. Available on channel 187.
PixL: PixL is the first true family-safe movie channel featuring original movies and miniseries that inspire, entertain, and touch the heart. Timeless dramas, wholesome comedies and love stories that lift the human spirit and span generations — with the biggest stars from film and television in the world today. All available, anytime, with absolutely no commercial interruptions. Only on PixL. Available on channel 388.
RFD-TV: RFD-TV is dedicated to serving rural America with a 24-hour schedule of Rural News, agricultural features, horse training, and informational programming. Visit www.rfd-tv.com. Available on channel 231.
Categories: Channels & Shows